ZIONSVILLE, IN & Glenwood, MD (September 11, 2023) – 120Water and the Maryland Rural Water Association (MRWA) announced a new partnership that will expand the technical assistance and support available to MRWA members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants. The partnership will also increase the resources available to water systems as they prepare to meet new regulatory expectations due to the U.S. Environmental Protection Agency’s Lead and Copper Rule Revisions (LCRR).
“The Maryland Rural Water Association has received numerous inquiries from systems throughout the state regarding the EPA’s LCRR and, more specifically, the LSLI. We are delighted to partner with 120Water in order to provide our Maryland towns and municipalities the next level resources they need to assist them with this important effort.” – Sue Houghton, MRWA Executive Director & CEO
As the leading end-to-end solution for managing critical lead and drinking water programs, 120Water enables local and state governments, water systems, and facilities to manage water quality and prioritize investments that protect public health. The 120Water solution — which will be available with preferred pricing to MRWA members — automates actions needed to meet compliance requirements, such as LCR, and ensures timely and transparent communication with stakeholders and the public.
“With an LCRR Compliance deadline in 2024 and numerous infrastructure funding opportunities available now, this is a timely partnership to help MRWA and their members,” said Lowell Huffman, Director of Partnership at 120Water. “Providing water professionals with the tools to efficiently operate water quality programs will not only help them meet compliance and access funding opportunities, but to safeguard water quality and protect public health.”
Maryland water systems interested in learning more about this partnership, preferred pricing, and the resources available to them may contact MRWA. Other water associations interested in learning more or establishing a similar program may contact Lowell Huffman, Association Partnerships Manager at 120Water.
ABOUT 120WATER
120Water is the proven solution used by water professionals across the country to manage critical water quality programs. Comprised of cloud-based software, services, and sampling and remediation kits, 120Water helps water systems simplify compliance. Their team has supported over 8,000 sampling events across the country, partnering with water systems and government agencies such as City of Newark, the City of Providence, the City of Asheville, and Chicago Public Schools to protect public health and provide clean drinking water to all communities. To learn more, visit 120Water.com.
ABOUT THE MARYLAND RURAL WATER ASSOCIATION
The Maryland Rural Water Association (MRWA) is committed to our mission to improve the quality of life in the rural communities of Maryland by helping our members provide clean, safe, affordable drinking water, and the proper treatment of wastewater to ensure the protection of the environment.
MRWA achieves our mission by employing experienced full-time technicians, specialists, and trainers who visit water and wastewater systems in all parts of the State on both a scheduled and as-needed basis. The professional staff at MRWA is skilled in all areas of water and wastewater operations and management.
ZIONSVILLE, Ind., Oct. 10, 2025 — The challenges in water continue to grow. Regulations are evolving, infrastructure is aging, and communities expect more transparency than ever before. Meeting them takes more than technology alone. That’s why 120Water is bringing together trusted leaders who know the industry inside and out — operators, innovators and ecosystem builders — united around one goal: building the platform that makes water work for everyone.
Proven Product Leadership to Drive the Next Phase of Innovation
Mitchell Hensley has been promoted to senior vice president of product management and strategy. With a successful track record of scaling platforms at Amazon and Xylem, Hensley has built products used by millions worldwide. Now he’s applying that expertise to 120Water’s SaaS roadmap, leading the next phase of innovation as the company expands beyond compliance support into a comprehensive water quality management platform. “The water industry is ready for technology that not only helps utilities meet today’s compliance challenges but also prepares them for the future,” said Hensley. “We’ve got a huge opportunity to set a new standard for water quality management, simplifying how utilities meet requirements no matter how much they evolve over time.”
An Operator’s Perspective, Built Into the Platform
For Josh Hawley, the new director of water utility services, the work is personal. A certified water operator and recipient of the Indiana Rural Water Operator of the Year award, Hawley spent years running rural water systems before turning his focus to helping utilities modernize. At 120Water, he’s bringing that frontline perspective into the platform, helping to build tools shaped by those who’ve done the job and understand its challenges best. “As a water operator, I know firsthand how demanding and overwhelming compliance can be,” said Hawley. “At 120Water, I’m excited to help shape tools that don’t just check the compliance box but truly make life easier for the people keeping water systems running.”
Partnerships to Shape the Future of Water Quality
Collaboration has always been critical to solving water’s biggest challenges. As the new director of partnerships, Dan Harris will strategically expand 120Water’s partner programs and strengthen the ecosystem around its platform. Drawing on years of partnership strategy and ecosystem development experience at Xylem, Harris will focus on building strategic and technical alliances and integrations that accelerate progress across the industry. “Aging infrastructure, regulatory compliance, funding gaps and workforce constraints continue to challenge utilities across the country,” said Harris. “Solving those problems will require collaboration. At 120Water, I’m eager to build partnerships that connect people, technology and ideas — and ultimately improve the way we manage water quality across the industry.” Casey Myers, CEO of 120Water, said the appointments reinforce the company’s commitment to accelerate its mission to deliver solutions that truly make water work for everyone. “Our customers face complex challenges every day, from keeping up with new regulations to modernizing infrastructure to earning public trust,” said Myers. “By adding leaders with deep water operator experience, proven product innovation and a strong record of building industry relationships, we’re expanding our capabilities and delivering even more tangible value.” These additions build on 120Water’s momentum following its $43 million growth investment and recent launch of the PWS Insights platform. With strengthened expertise across operations, product and partnerships, 120Water is positioned to meet growing industry demands with even greater impact.
About 120Water
120Water is the only digital water quality management platform that makes it easy for state agencies and water systems to work together to achieve regulatory compliance. With a purpose-built solution that unifies your data and simplifies everything from sampling to community communication and public transparency, you can make water work for everyone. 120Water’s platform is used by more than 7,000 utilities tracking more than 15 million service lines. Government agencies partnering with 120Water to protect public health and make water work for their communities include the City of Newark, the City of Providence, the City of Buffalo and Chicago Public Schools. To learn more, visit 120Water.com.
120Field connects fieldwork to critical compliance workflows, further strengthening 120Water's intelligent data management platform for its customers
INDIANAPOLIS, IN — 120Water, the leading water quality and asset compliance platform serving utilities and state regulators across the U.S., today announced the launch of 120Field, a field data collection product built for how crews actually work. 120Field is delivered through a new strategic partnership with TeamSolve, an AI-native operational intelligence company trusted by utilities across the U.S., Australia, Southeast Asia, and beyond.
Built on TeamSolve's Knowledge Twin intelligence layer, 120Field connects critical operational data into 120Water's compliance system of record. It helps busy water operators digitally capture field data and understand what actions to take next. All within an easy-to-use experience that protects critical infrastructure and automates water quality compliance.
Why does compliance need data and insights from the field?
Water utilities face real operational risks that are only getting worse: tightening regulations, disconnected tools, aging infrastructure, and retiring employees.
The key to mitigating those risks is accurate data, plus real-time insight into what that data means. But utilities rarely have the solutions they need to maintain compliance and keep their communities safe.
Nowhere is this more apparent than in the field, where most utility crews still capture their work on paper or in spreadsheets for office staff to re-key into a digital system later. That gap costs time and introduces errors that can put public health at risk.
120Water has spent years building the definitive data management platform for water quality and asset compliance, uniquely connecting utilities, regulators, and the public. With TeamSolve's operational intelligence layer now powering it, 120Field makes field data collection and compliance connected and easy.
What does 120Field do for utility operators?
120Field is a data collection product that gives crews guided, step-by-step workflows for asset inspection and replacement.
It's built to serve the people performing the work, with intuitive functionality including:
Feature
What It Does
Configurable Forms
Service line verifications, replacements, inspections, and sample or pitcher kit drop-offs
Photo and Video Attachments
Available on every record, documenting chain of custody from the point of collection
Smart Routing
Plans the most efficient stop order for the day
Offline Operation
Works fully offline, with automatic sync once a crew is back in range
Two-Way Platform Sync
Connects with the 120Water platform, so nothing is exported, imported, or typed twice
This cuts paper records and endless data re-entry out of the process. Because the data lands in real time, compliance managers can see program status as work happens instead of at the end of a reporting cycle. State agencies using 120Water receive cleaner, more timely data across the systems they oversee, so technical assistance and resources can be deployed before violations emerge.
How does compliance intelligence help utilities, regulators, and communities?
For utilities using 120Water's data management platform, the same compliance programs they rely on today now include AI-guided field execution with built-in operational intelligence.
For the water sector broadly, this is another sign that the era of siloed, point-solution software is over. The industry's most pressing challenges demand a platform that connects fieldwork to compliance systems of record and provides the insight both water operators and regulators need.
"For decades, software providers have been building robust offerings, but most target back-office workers as the primary users, and that’s just not what most utilities need right now. Front-line operators want tools that make their lives easier. With TeamSolve and the launch of 120Field, we're able to seamlessly bring field data into critical compliance workflows, delivering a unified picture of operations and compliance. This is another important step in giving our customers the insights and intelligence they need to run their day-to-day operations, and to have compliance simply run in the background." – Casey Myers, CEO of 120Water
TeamSolve's approach to AI-native operational intelligence complements 120Water's industry-leading compliance data management platform.
"What stood out most in our discussions with Casey and the 120Water team was the alignment around a vision that goes well beyond essential data collection. The journey we see most clearly starts with workflow digitization, moves into operational understanding of assets and issues, and eventually supports higher-level planning and capital decisions through accumulated operational knowledge." – Mudasser Iqbal, PhD, Co-founder and CEO of TeamSolve
By partnering with TeamSolve and launching 120Field, 120Water adds even more value for its customers, continuing to empower the people doing the work and protect the communities they serve every day.
About 120Water
120Water is the leading water quality and asset compliance platform in the U.S., helping utilities, states, and communities manage water quality programs, meet regulatory requirements, and protect public health. The company serves water systems across the country, with deep integrations into state drinking water programs and EPA compliance frameworks.
About TeamSolve
TeamSolve is an AI-native operational intelligence company whose Knowledge Twin platform synthesizes, learns from, and guides utility field operations. Trusted by asset operators across the U.S., Australia, Southeast Asia, and beyond, TeamSolve's technology sits above existing SCADA, CMMS, and GIS systems as an intelligence layer, delivering actionable operational insights, guided workflows, and compliance reporting to field operators, maintenance teams, and executives. TeamSolve is backed by SGInnovate and Burnt Island Ventures and was founded by a team with a prior successful exit in the water technology sector (Visenti, acquired by Xylem in 2016).
ZIONSVILLE, Ind., Nov. 18, 2025 — For many utilities, water quality compliance can feel unpredictable. Teams face evolving regulations, limited resources and data spread across different systems. With much of the process relying on institutional knowledge and inefficient tools, staying organized and on schedule is a constant challenge.
That pressure adds up. According to recent data, about 75 percent of drinking water violations result from missed or late samples. 120Water’s new product, Sample Manager, helps utilities address that challenge by improving reliability, transparency and coordination across people, programs and partners. The solution gives teams the structure they need to manage every sampling requirement with confidence and consistency.
Predictibility changes everything
Compliance shouldn’t depend on memory or manual reminders alone. Sample Manager helps utilities move from reactive firefighting to proactive management through connected schedules, clear task ownership and automated tracking. These capabilities help teams stay ahead of deadlines and prevent costly oversights.
By automating scheduling and surfacing tasks in real time, utilities can reduce missed samples and violations. Operators and managers gain a sense of control that improves both performance and confidence across the organization.
“Utility teams have the expertise and dedication. What they need are tools that make their work more predictable and consistent,” said Mitchell Hensley, Senior Vice President of Product and Strategy at 120Water. “Sample Manager reflects the realities of compliance, including shifting regulations, lean teams and the constant need for coordination. It helps create structure within a demanding and often fragmented process.”
Building confidence across teams
Sample Manager improves communication and accountability among departments, labs and State regulators by connecting program details, schedules and reporting in one place. The platform brings lab results into the system, integrates with state portals such as Drinking Water Watch (DWW) and connects to other operational tools. These integrations help teams avoid data gaps and reduce the time they spend reconciling data from multiple sources.
Plus, with access from the field, office or home, every team member stays aligned on deadlines, responsibilities and results. By increasing data visibility and accountability for everyone involved, Sample Manager helps utilities manage compliance more consistently and collaboratively.
A foundation for long-term reliability
Sample Manager represents the next step in 120Water’s evolution into a fully connected digital water quality management platform. With reliability, innovation and transparency built into every workflow, Sample Manager gives utilities a dependable system they can trust year after year to meet regulatory requirements and protect public health.
“This launch marks an important milestone in our platform vision and reinforces what 120Water has always stood for: supporting the people behind the process,” said Casey Myers, CEO of 120Water. “Compliance will always rely on human expertise, and Sample Manager empowers those experts to work with greater clarity, confidence and connection than ever before.”
About 120Water
120Water is the only digital water quality management platform that makes it easy for state agencies and water systems to work together to achieve regulatory compliance. With a purpose-built solution that unifies your data and simplifies everything from sampling to community communication and public transparency, you can make water work for everyone. 120Water’s platform is used by more than 7,000 utilities tracking more than 17 million service lines. Water systems partnering with 120Water to protect public health and make water work for their communities include the City of Newark, the City of Providence, the City of Buffalo and Chicago Public Schools. To learn more, visit 120Water.com.
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