ZIONSVILLE, Ind., Nov. 18, 2025 — For many utilities, water quality compliance can feel unpredictable. Teams face evolving regulations, limited resources and data spread across different systems. With much of the process relying on institutional knowledge and inefficient tools, staying organized and on schedule is a constant challenge.
That pressure adds up. According to recent data, about 75 percent of drinking water violations result from missed or late samples. 120Water’s new product, Sample Manager, helps utilities address that challenge by improving reliability, transparency and coordination across people, programs and partners. The solution gives teams the structure they need to manage every sampling requirement with confidence and consistency.
Predictibility changes everything
Compliance shouldn’t depend on memory or manual reminders alone. Sample Manager helps utilities move from reactive firefighting to proactive management through connected schedules, clear task ownership and automated tracking. These capabilities help teams stay ahead of deadlines and prevent costly oversights.
By automating scheduling and surfacing tasks in real time, utilities can reduce missed samples and violations. Operators and managers gain a sense of control that improves both performance and confidence across the organization.
“Utility teams have the expertise and dedication. What they need are tools that make their work more predictable and consistent,” said Mitchell Hensley, Senior Vice President of Product and Strategy at 120Water. “Sample Manager reflects the realities of compliance, including shifting regulations, lean teams and the constant need for coordination. It helps create structure within a demanding and often fragmented process.”
Building confidence across teams
Sample Manager improves communication and accountability among departments, labs and State regulators by connecting program details, schedules and reporting in one place. The platform brings lab results into the system, integrates with state portals such as Drinking Water Watch (DWW) and connects to other operational tools. These integrations help teams avoid data gaps and reduce the time they spend reconciling data from multiple sources.
Plus, with access from the field, office or home, every team member stays aligned on deadlines, responsibilities and results. By increasing data visibility and accountability for everyone involved, Sample Manager helps utilities manage compliance more consistently and collaboratively.
A foundation for long-term reliability
Sample Manager represents the next step in 120Water’s evolution into a fully connected digital water quality management platform. With reliability, innovation and transparency built into every workflow, Sample Manager gives utilities a dependable system they can trust year after year to meet regulatory requirements and protect public health.
“This launch marks an important milestone in our platform vision and reinforces what 120Water has always stood for: supporting the people behind the process,” said Casey Myers, CEO of 120Water. “Compliance will always rely on human expertise, and Sample Manager empowers those experts to work with greater clarity, confidence and connection than ever before.”
About 120Water
120Water is the only digital water quality management platform that makes it easy for state agencies and water systems to work together to achieve regulatory compliance. With a purpose-built solution that unifies your data and simplifies everything from sampling to community communication and public transparency, you can make water work for everyone. 120Water’s platform is used by more than 7,000 utilities tracking more than 17 million service lines. Water systems partnering with 120Water to protect public health and make water work for their communities include the City of Newark, the City of Providence, the City of Buffalo and Chicago Public Schools. To learn more, visit 120Water.com.
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