Resources

upcoming webinar

LCRI Service Line Verification: Lessons from the Field

120Water is sharing what you need to know about the LCRI service line verification requirements and lessons learned.

March 5, 2026 1:00 PM

Why the Infrastructure Investment and Jobs Act (H.R. 3684) is a Win For Water

There are still water mains in the ground today that have far exceeded their normal life expectancy, resulting in water loss and service interruptions that become part of the day-to-day routine of water systems.

Aging Water Infrastructure is a Serious Threat to Water Quality Throughout the U.S.

There are still water mains in the ground today that have far exceeded their normal life expectancy, resulting in water loss and service interruptions that become part of the day-to-day routine of water systems.

Financing Clean Drinking Water: A Guide To Current and Planned Federal Funding Opportunities

120Water’s policy team has been keeping a close eye on these funding policy initiatives and distilled key takeaways below to build further awareness of as well as facilitate access to these funding sources.

Private Side Inventorying: Tackling The New Challenge of LCRR

In the past, water systems have only been responsible for public service lines, with any side of the line on consumer property falling outside of their compliance requirements. Aiming to better understand the true lead scope in our communities, the new Rule requires systems to conduct a complete location-based inventory of both public and private side lines.

Don’t Wait To Start Your Inventory

Your Lead Service Line Inventory is foundational to Lead and Copper Rule Compliance–and while it may be tempting to put off this project until further legislative steps are taken, systems should begin the process now to keep up with compliance deadlines.

3 Next Steps for EPA to Evolve the Revised Lead and Copper Rule

The revised Lead and Copper Rule is an important step forward in the world of water safety, bringing much-needed updates to an outdated regulation. Policy is often about making incremental change, and we are certainly moving in the right direction. However, the revised Rule is far from complete in terms of delivering safe and clean water to all residents of our communities.

Using American Rescue Plan Act Funds to Invest in Clean Drinking Water

On March 11th, Congress enacted the American Rescue Plan Act (ARPA), a $1.9 trillion economic stimulus package focused on addressing the immediate and long-term public health, economic, and societal challenges exacerbated by the COVID-19 pandemic; the stimulus package included $350 billion to help state, local, territorial, and tribal governments address the evident economic challenges in responding to COVID-19.

What Counts as a Lead Service Line?

Very few utilities have complete records of materials on both the public and private side, and even communities that don’t have a history of constructing with lead will need to validate and document their current service line materials. While the revised LCR refers to this document as a “Lead Service Line Inventory,” the reality is that utilities should be planning to document all service line materials possible, not just lead.

Water Policy Week: 120Water Staff Highlights

120Water staff attended the Policy Zoom-in for Water Policy Week on April 27th and heard from key EPA’s leaders on their priorities for the next 4 years. Here are the highlights.

Lead and Copper Rule Revision: How to Navigate Compliance and Your Budget

The latest Lead and Copper Rule Revisions (LCRR) released by the EPA in December 2020, among other action items and updates, require all water systems to inventory their lead service lines (LSLs) on BOTH the public and private side of the line, and make that information readily available to the public.

What Water Utilities Need to Know about Funding Lead Service Line Projects

The network of drinking water pipes below our feet has been neglected for far too long–but the tide is changing. There are several funding avenues available for utilities interested in finding and replacing LSLs and even more support from the Federal government is anticipated.

Preparing for the Water Industry’s Retirement Wave

We brought together three water industry veterans to discuss how to prepare for the upcoming retirement wave in the industry.

International Women's Day: Highlighting the Women of 120Water

In honor of International Women’s Day, we thought it would be fun to ask our women leaders, from our CEO and CTO to directors and VP’s in our company, more about what has fueled and impacted their career journey leading them to their leadership roles here at 120Water.

120Water Launches Sample Manager to Bring Confidence and Predictability to Compliance

Sample Manager simplifies how utilities manage sampling tasks, deadlines and data, improving reliability and visibility at every step.

120Water Strengthens Leadership With Industry Veterans to Advance Water Quality Management Platform

Three new leadership appointments bring together water operator insight, product innovation and partnership expertise to tackle the toughest challenges in water.

120Water Welcomes Growth Leader Casey Myers As New CEO

120Water Welcomes Growth Leader Casey Myers As New CEO

120Water unveils PWS Insights to revolutionize compliance and intelligence across multiple water systems

120Water unveils PWS Insights to revolutionize compliance and intelligence across multiple water systems

120Water Launches PFAS Sampling and CCR Solution to Support Utilities Navigating Evolving Regulations

120Water announces PFAS Sampling and Consumer Confidence Report solutions.

120Water Announces Brian Crow as Chief Product Officer

120Water welcomes Brian Crow as Chief Product Officer

Rhode Island Partners With 120Water™Platform to Support Digital Lead Service Line Database

120Water expands network of statewide partnerships with Rhode Island.

Megan Glover Named on Inc.’s 2024 Female Founders List

120Water welcomes a new member to the board.

120Water Welcome New Board Member Ed Quilty

120Water welcomes a new member to the board.

120Water Secures $43M Growth Investment Led by Edison Partners

Growth equity investment firm Edison Partners today announced leading a $43 million growth investment in 120Water.

Water Quality Platform Provider, 120Water, Supports EPA's Lead and Copper Rule Improvements

120Water’s response to the EPA’s Lead and Copper Rule Improvements.

120Water and Maryland Rural Water Association Announce New Partnership

120Water Presents at National Rural Water Association In-Service Training

EPA Releases New Service Line Inventory Resources

State of Georgia Selects 120Water™ PWS Portal to Manage Lead Service Line Database

120Water and Minnesota Rural Water Association Announce New Partnership

120Water and BlueConduit Announce Strategic Partnership to Bring Machine Learning to Utilities Focused on Finding and Replacing Lead Service Lines

120Water Highlights LCRR Compliance Program Management Capabilities, To Inventory and Beyond

120Water Named Cherokee Nation LCR Database of Record

120Water™ Recognized as Inaugural Partner at First Lead Pipe Removal Summit at White House

120Water™ Platform Selected to Manage Indiana Lead Service Line Database

Water Quality Expert Joins 120Water™

120Water™ to Debut PWS Portal™ at NRWA WaterPro Conference

Forging a path through the rapidly evolving landscape of Lead and Copper Rule Revision (LCRR) implementation, 120Water, NRWA’s preferred provider for managing lead and drinking water programs, is debuting an update to the way its software manages inventories in direct alignment with EPA recommendations.

CareSource and Elevate Ventures Invest in Water Quality

CareSource, a national managed care organization, announces a $1 million investment in 120Water, a digital water solution that helps utilities and state and local agencies manage critical water programs that protect public health. CareSource’s investment, which is part of a $3 million round that included participation from Elevate Ventures, Allos Ventures and other existing investors, was made through the CareSource Diversity & Social Impact Fund. Recently named one of the fastest-growing private companies in America by Inc. 5000, 120Water is recognized as a leader in helping partners achieve Lead and Copper Rule (LCR) compliance.

120Water Named to the INC 5000 List

120Water has been named to the Inc. 5000 list of the 5000 fastest-growing private companies in America. Companies on the 2022 Inc. 5000 are ranked according to percentage revenue growth from 2018 to 2021. Qualifying companies must be U.S.-based, privately held, for-profit, and independent as of December 31, 2021. 120Water ranked at No. 3273 on the list for overall growth, and No. 35 in Indiana. “It’s an honor to be recognized for the effort our team has put into growing with our customers and the water industry. We relentlessly prioritize the needs of water industry professionals,” said 120Water Founder and CEO, Megan Glover. “There’s a unique opportunity to serve water utilities, state agencies, and facility professionals tasked with delivering water quality programs that protect public health and our team is contributing to that mission for our customers.”This is 120Water’s first year making the list, and they are the only software company on the listed focused on water quality solutions. To view the complete Inc. 5000 list, visit inc.com/inc5000/2022. To learn more about the 120Water solution, visit 120water.com.

120Water™ Completes It’s 8000th LCR Sampling Event Heading into ACE22

Pioneering the digital water transformation for nearly a decade, 120Water™ will showcase its comprehensive portfolio of solutions for managing water and wastewater programs at the American Water Works Association Annual Conference & Exposition (AWWA ACE), June 12-15. The company’s booth, located within the “Innovation Hub,” will give water professionals the opportunity to explore 120Water solutions designed to improve compliance collaboration between municipal teams and their communities, including the new Public Transparency and Compliance Event Management platform.

120Water and California Rural Water Association Announce New Partnership

120Water and the California Rural Water Association (CRWA) announced a new partnership that will expand the technical assistance and support available to CRWA members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

120Water and Mississippi Rural Water Association Announce New Partnership

120Water and Mississippi Rural Water Association (MsRWA) announced a new partnership that will expand the technical assistance and support available to MsRWA members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

120Water and Montana Rural Water Systems Announce New Partnership

120Water and Montana Rural Water Systems, Inc. (MRWS) announced a new partnership that will expand the technical assistance and support available to MRWS members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

120Water and New Mexico Rural Water Association Announce New Partnership

120Water and New Mexico Rural Water Association (NMRWA) announced a new partnership that will expand the technical assistance and support available to NMRWA members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

120Water Releases LCRR Public Transparency and Compliance Event Management Features

120Water, the nation’s leading solutions provider for managing drinking water programs, has released new Public Transparency and Compliance Event Management features to help utilities get organized and stay on track to confidently meet Lead and Copper Rule Revision (LCRR) compliance milestones.

120Water and New Jersey Water Association Announce New Partnership

120Water and the New Jersey Water Association (NJWA) announced a new partnership that will expand the technical assistance and support available to NJWA members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

Environmental Policy Innovation Center Awards Data Prize to 120Water for Lead Service Line Inventory

120Water, the nation’s leading solutions provider for managing drinking water programs, has been named a winner of the 2022 Water Data Prize awarded by the Environmental Policy Innovation Center (EPIC), a nonprofit that seeks to spur innovation around lead service line replacement.

120Water and Missouri Rural Water Announce New Partnership

120Water and the Missouri Rural Water Association (MRWA) announced a new partnership that will expand the technical assistance and support available to MRWA members, with a focus on equipping systems with tools and resources to enhance monitoring for lead and other contaminants.

120Water and Rural Water Association of Arizona Announce New Partnership

120Water and the Rural Water Association of Arizona (RWAAz) announced a new partnership that will expand the technical assistance and support available to RWAAz members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

120Water and Hawai'i Rural Water Association Announce New Partnership

120Water and the Hawai'i Rural Water Association (HRWA) announced a new partnership that will expand the technical assistance and support available to HRWA members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

120Water and Alabama Rural Water Association Announce New Partnership

120Water and the Alabama Rural Water Association (ARWA) announced a new partnership that will expand the technical assistance and support available to ARWA members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

120Water Announces Newark, NJ, as the First Recipient of Annual Excellence Award

120Water, the leading solutions provider for lead program compliance and water quality data management, announced Newark, NJ, as the recipient of their first annual Excellence Award for the completion of its lead service line (LSL) replacement program.

120Water and Wisconsin Rural Water Association Announce New Partnership

120Water and the Wisconsin Rural Water Association (WRWA) announced a new partnership that will expand the technical assistance and support available to WRWA members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

120Water Achieves 509% Customer Growth in 2021 as LCRR Compliance Deadlines Loom

120Water, the leading solutions provider for lead reduction and drinking water compliance programs, saw tremendous customer growth of 509% in 2021, amassing a base of more than 250 water systems across 30 states as utilities took steps to implement the EPA’s new Lead and Copper Rule Revisions (LCRR).

120Water and Alliance of Indiana Rural Water Announce New Partnership

120Water and the Alliance of Indiana Rural Water (Alliance) announced a new partnership that will expand the technical assistance and support available to Alliance members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

120Water and Texas Rural Water Association Announce New Partnership

120Water and the Texas Rural Water Association (TRWA) announced a new partnership that will expand the technical assistance and support available to TRWA members, with a focus on equipping systems with tools and resources to successfully manage drinking water quality programs related to lead and other contaminants.

120Water and Oregon Association of Water Utilities Announce New Partnership

120Water and the Oregon Association of Water Utilities (OAWU) announced a new partnership that will expand the technical assistance and support available to OAWU members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

120Water Named to GovTech 100 for Third Consecutive Year

For the third year in a row, 120Water has been named to Government Technology's GovTech 100 list. In its seventh year, the GovTech 100 honors companies that help state and local governments across the United States work more efficiently and effectively to solve key problems.120Water's solution, which consists of software, professional services and sampling kits, helps government agencies at all levels manage critical water quality programs such as lead and copper compliance, school and daycare sampling and COVID-19 wastewater monitoring. 120Water is one of just two companies on this year's list that is specifically focused on providing solutions for the water industry alone.The passage of the revised Lead and Copper Rule and the bi-partisan Infrastructure bill in late 2021, present drastic impacts to the water industry in terms of available funding and compliance regulations. 120Water is poised and ready to support state and local governments tackle lead, having spent the last several years providing unique solutions for drinking water projects that protect public health.To see the complete list of companies recognized in the 2022 GovTech 100, visit https://www.govtech.com/100/2022.

120Water Announces Complimentary LCRR Planning Assistance for Water Utilities

120Water, the nation’s leading solutions provider for managing lead programs, is offering complimentary, individualized planning assistance for water utilities looking to understand the final ruling and assess their readiness to comply with the Lead and Copper Rule Revisions (LCRR) that went into effect on December 16, 2021. Click to tweet.

120Water and Rural Water Association of Utah Announce New Partnership

120Water and the Rural Water Association of Utah (RWAU) announced a new partnership that will expand the technical assistance and support available to RWAU members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

120Water and Idaho Rural Water Association Announce New Partnership

120Water and the Idaho Rural Water Association (IRWA) announced a new partnership that will expand the technical assistance and support available to IRWA members, with a focus on equipping systems with tools and resources to enhance monitoring for lead and other contaminants.

120Water Adds Customer Engagement Features and Esri Connector to Help Water Utilities Meet Lead and Copper Rule Revisions

120Water, the nation’s leading solutions provider for managing lead programs, has introduced a new set of features designed to help water utilities efficiently meet the Lead and Copper Rule Revisions (LCRR) anticipated to go into effect in December and to expand access to clean drinking water as outlined in the $1.2 trillion Infrastructure Investment and Jobs Act that became law in November.

120Water and Maine Water Utilities Association Announce New Partnership

120Water and the Maine Water Utilities Association (MWUA) announced a new partnership that will expand the technical assistance and support available to MWUA members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

Most Water Systems Unprepared for LCRR 120Water Survey Shows

The $1.2 trillion Infrastructure Investment and Jobs Act that passed the House this week provides $15 billion for the replacement of lead service lines in the country’s drinking water system.

120Water and Wyoming Association of Rural Water Systems Announce New Partnership

120Water and the Wyoming Association of Rural Water Systems (WARWS) announced a new partnership that will expand the technical assistance and support available to WARWS members, with a focus on equipping systems with tools and resources to enhance monitoring for lead and other contaminants.

120Water and Michigan Rural Water Association Announce New Partnership

120Water and the Michigan Rural Water Association (MRWA) announced a new partnership that will expand the technical assistance and support available to MRWA members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

120Water Named to Elemental Excelerator’s Cohort X

Elemental Excelerator, the global nonprofit that designed the accelerator model for climate technologies, today announced the 19 companies selected for Cohort X, and 120Water was selected to the cohort.

Megan Glover Named to Inc.’s 2021 Female Founders 100 List

Inc. today announced its fourth annual Female Founders 100 list, honoring the most exceptional, trailblazing, and diverse group of 100 women who powered through adversity in a very tough year and changed the world.

120Water and Virginia Rural Water Association Announce New Partnership

120Water and the Virginia Rural Water Association (VRWA) announced a new partnership that will expand the technical assistance and support available to VRWA members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

Megan Glover Named Indiana Chamber Dynamic Leader Of The Year

Megan Glover, CEO and co-founder of 120Water, characterizes her career this way: “I like to say that, when I founded 120Water, water found me. I never set out to say, ‘Hey, let’s start a company in water.’

120Water Expands Illinois Footprint, Hires Key Executive

120Water announced today plans to expand the company’s presence in Illinois with the appointment of Kurt Phillips, newly hired chief financial officer. With the passage of Illinois’ Lead Service Line Replacement and Notification Act as well as the pending federal infrastructure legislation and the EPA’s Lead and Copper Rule Revisions, the expanded Illinois footprint will equip the company to meet the growing needs of Illinois communities for comprehensive water quality programs designed to protect public health.

120Water and Georgia Rural Water Association Announce New Partnership

120Water and the Georgia Rural Water Association (GRWA) announced a new partnership that will expand the technical assistance and support available to GRWA members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

120Water and National Rural Water Association Announce New Partnership

Collaboration Will Equip Water Systems Across the Country with Resources and Tools to Successfully Comply with Lead and Copper Rule Revisions (LCRR)

120Water Announces New Program Funding Service to Help Water Professionals Acquire Resources to Execute Lead Programs

120Water, the nation’s leading solutions provider for lead management programs, announced today the launch of its 120Water Program Funding Service, a new resource to help water professionals identify and secure financing for drinking water programs.

120Water Expands Capabilities to Meet Emerging LCRR Market Demand, Grows Customer Base 390%

120Water, the nation’s leader in water quality and lead management programs, recently launched two new offerings to help water professionals across the country prepare for pending regulatory and infrastructure demand through the Lead and Copper Rule Revisions (LCRR) and Bipartisan Infrastructure Framework.

120Water Named to Government Technology’s 2021 GovTech 100

For the second consecutive year, 120Water – the nation’s leading provider of lead compliance and water quality management solutions – was named to Government Technology’s annual GovTech 100 list for 2021.

120Water and Delaware Rural Water Association Announce New Partnership

120Water and the Delaware Rural Water Association (DRWA) announced a new partnership that will expand the technical assistance and support available to DRWA members, with a focus on equipping systems with tools and resources to successfully manage water quality programs related to lead and other contaminants.

120Water Announces Partnership to Monitor COVID-19 in Illinois Wastewater

120Water announced today that it has been selected to conduct a statewide COVID-19 wastewater surveillance program in partnership with the Illinois Department of Public Health (IDPH) and Discovery Partners Institute (DPI).

As Federal & "War" on Lead Pipes Gains Traction, 120Water Launches Additional Service Line Inventory Management Solutions

120Water announced today the launch of its comprehensive Inventory Management Solution, an expanded offering that will help water systems build and validate their lead service line inventories.

120Water Among Finalists for Fast Company’s 2021 World Changing Ideas Awards

120Water was selected as a finalist in Fast Company’s 2021 World Changing Ideas for its efforts to assist public health experts in sampling, monitoring and tracking COVID-19 outbreaks in community wastewater during a crucial period in the pandemic.

120Water and South Carolina Rural Water Association Announce New Partnership

120Water and the South Carolina Rural Water Association (SCRWA) announced a new partnership that will expand the technical assistance and support available to SCRWA members, with a focus on equipping systems with tools and resources to enhance monitoring for lead and other contaminants. The partnership will also expand the resources available to water systems as they prepare to meet new regulatory expectations due to the U.S. Environmental Protection Agency’s Lead and Copper Rule Revisions (LCRR) with preferred pricing available to members.

120Water Named to Fast Company’s Annual List of the World’s Most Innovative Companies for 2021

120Water has been named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2021. The list honors the businesses that have not only found a way to be resilient in the past year, but also turned those challenges into impact-making processes. These companies did more than survive, they thrived—making an impact on their industries and culture as a whole. This year’s MIC list features 463 businesses from 29 countries.

120Water Launches New and Enhanced Solutions to Help Utilities Comply with Lead & Copper Rule Revisions

120Water, a leading digital water platform, has released new capabilities to its platform that are designed to help state regulators and utilities comply with the Lead & Copper Rule Revisions (LCRR) recently released by the Environmental Protection Agency (EPA). These capabilities make 120Water the most comprehensive solution on the market to help water professionals execute LCRR.

120Water Achieves 250% Revenue Growth in 2020; Rapidly Expanding Workforce and Solution Portfolio

Major regulatory changes to the Lead and Copper Rule (LCR)–the first in nearly 30 years–have created an abundance of challenges for state agencies and water systems as they must take on more than ever in order to keep the public safe from drinking water in lead. Water professionals are turning to comprehensive digital water solutions, such as 120Water, to automate these complex programs and to remain compliant with the revised LCR.

120Water Forms Advisory Board of Industry Leaders to Drive Innovation

120Water announced the formation of an Advisory Board to provide insight to help 120Water continue innovating solutions and services that will drive growth and add value to customers.

120Water’s Digital Water Platform Keeps Utilities Compliant Amidst Massive Lead & Copper Rule Revisions

Major regulatory changes to the Lead and Copper Rule (LCR)–the first in nearly 30 years–have created an abundance of challenges for state agencies and water systems as they must take on more than ever in order to keep the public safe from drinking water in lead. Water professionals are turning to comprehensive digital water solutions, such as 120Water, to automate these complex programs and to remain compliant with the revised LCR.

COVID-19 Wastewater Testing Trials Yield Key Insights From 120Water, EPA, The Water Research Foundation and Ohio Department of Health

Recent trial programs looking at the efficacy of testing wastewater to detect COVID-19 outbreaks have yielded important insights about how this method of testing can be used to improve public health, including providing an early indicator of infection that can be used to trigger advisories and recommendations.

[South Dakota State News] Governor Noem Announces Lead Testing and Mitigation Reimbursement Program

Today, Governor Kristi Noem announced a new lead testing and mitigation reimbursement program for licensed child care programs and registered family day care providers.

120Water Launches Solution For Early Detection of COVID-19 Using Wastewater Testing

120Water, a digital water platform for modern sample management and compliance, announced a new program that can provide early detection of COVID-19 outbreaks by testing wastewater for the presence of SARS-CoV-2 RNA that is shed by infected persons.

120Water Partners with Hach to Ensure Drinking Water Quality and to Protect Public Health Around the Globe

120Water announced it has partnered with Hach, a water quality testing and instrumentation company, to make water quality and compliance programs faster, simpler, and more informative for people around the world.

120Water and WaterPIO Partner to Keep Utilities in Compliance With EPA’s Revised Lead & Copper Rule Communication Requirements

120Water and WaterPIO have partnered to provide public water systems the operational and communications management services they need to comply with the EPA’s soon-to-be-released revisions to the Lead and Copper Rule (LCR).

120Water partners with Xylem to donate 40,000 masks to essential water workers in rural communities

Xylem Watermark, the corporate citizenship program of global water technology company Xylem Inc. (NYSE: XYL), today announced it is sourcing and donating 40,000 N95 masks to frontline utility operators.

Smart Water Starts With The Customer & Megan Glover featured in WWD Magazine

120Water CEO Megan Glover wrote an article on Smart Water that was published in the May 2020 issue of Water & Wastes Digest Magazine. The article walks through the importance of using modern tools to deliver smart water to customers.

120Water Announces Partner Ecosystem to Deliver Comprehensive Solutions Addressing the Water Industry’s Biggest Challenges

120Water announced the formation of a partner program to deliver comprehensive solutions for safe drinking water programs.

120Water Awarded $19 Million Water Quality Sampling and Pitcher/Filter Supply & Distribution by Denver Water

120Water, a comprehensive digital water platform in use at over 180,000 locations across the nation, has been selected by Denver Water for a three-year, $19 million program to help the utility manage its sweeping and proactive Lead Reduction Program.

The Helpers & The Search for Lead Pipes in America

The first episode of our podcast is about the search for lead pipes in American drinking water systems and a group of bright children in Detroit who built a robot to help the city more efficiently locate lead service lines in their neighborhoods.

COVID-19 & Water Quality in Large Buildings: The Danger of Stagnant Water; Steps You Can Take Now

We summarize the key issues, resources, and recommendations on this topic to support building managers as they develop plans to re-open buildings to the public in the coming weeks and months.

120Water Moves Beyond Lead

Lead in water continues to be a massive issue for utilities and municipalities, and proposed updates to the Lead and Copper Rule (LCR) indicate that this problem is not going away. However, even as those shifts in legislation approach, other contaminants are rising to the forefront of the public eye.

120Water Introduces Center of Excellence to Guide Water Quality Professionals & Government Officials

Our goal is to provide water quality professionals and government officials an experienced and focused team of experts, research, and best practices that they can rely on to keep them compliant with evolving regulations.

120Water and CEO Megan Glover featured in Inc.

The important work our company is doing to protect public health has generated attention from some of the biggest leaders and publications in both the water and technology space.

Newark Sets the Standard for Community Engagement and Education with Their New LSLR Program

Newark partnered with 120Water to create a 6-month direct mail campaign to keep citizens engaged in clean water, culminating in trackable kits being sent to validate LSLR efforts.

120Water Expands Leadership Team to Drive Continued Growth

Digital water company welcomes Abby Warner as VP of Customer Success and Ali Roach as VP of Marketing INDIANAPOLIS

Digital Water Company 120Water Secures $7M Series A to Help Industry Professionals Manage Water Programs

HG Ventures, Allos Ventures, Greenhouse Capital Partners invest in water program management software platform to fuel product innovation and hiring

Lead Testing in Schools Discussion: 120Water on Inside Indiana Business

Our Director of Environmental Policy and Programs, Erica Walker, appeared on Inside Indiana Business to discuss lead testing in schools…

Drinking Water Policy Trends: 5 Trends in Drinking Water Legislation

We monitored policy and legislative trends in 5 key areas of drinking water to provide an up-to-date snapshot of what’s happened this year, and what’s likely to change in the future.

CEO & Cofounder Megan Glover named to Governor’s Workforce Cabinet

Governor Eric Holcomb announced several new appointments to state boards, commissions, and tasks forces, including appointing 120Water CEO & cofounder…

Water Quality Testing CEO: Drinking Water Quality, Public Health and Water Affordability Should Be the Agenda of Elected Officials at the Federal, State and Local Level.

At each level, we need to support the data platforms and programs for our citizens and our children. FLINT MI,…

120Water Launches New Lead Service Line Probability Finder™

120Water’s Lead Service Line Probability Finder will help utilities and government water management programs take the expensive guesswork out of locating lead in aging drinking water infrastructure.

120Water Takes Home Top Honors on World Water Day 2019

On World Water Day 2019, Imagine H2O publicly announced that 120Water won the Imagine H2O Accelerator program. Announced the night…

WORLD WATER DAY: 120Water Takes Prize in Global Water Accelerator

120Water chosen from 13 companies from five countries INDIANAPOLIS (March 22, 2019) – The global spotlight is on Zionsville-based 120Water…

New Report: Daycares May Be Serving Up Lead

States need data and funding to identify and tackle lead risks in drinking water SAN FRANCISCO (March 18, 2019)

120Water Nominated for Two TechPoint Mira Awards

120Water has been nominated for two TechPoint Mira Awards for New Tech of the Year and the Scale-Up of the Year honor. The nominations come on the heels of the Zionsville-based firm’s selection to participate in the Imagine H20 accelerator program and growing interest from states like Colorado, Illinois, Michigan, Maryland, Ohio, Pennsylvania, Texas and Wisconsin – as well as communities throughout Indiana.

Water Tech Innovator Releases Lead Service-Line Software

120Water’s first of its kind technology is drawing interest from states, cities and municipalities across the nation that are facing challenges with lead service-lines and other hazards related to clean drinking water — and the Zionsville, Ind., based firm will showcase that tech at the 2019 Midwest Water & Wastewater Operator Expo and the joint Michigan Section America Water Works Association and the Michigan Water Environment Association Expo.

120Water Featured on WXYZ Detroit

Erica Walker, Director of Lead Programs here at 120Water offered her insight into how states can support schools creating and optimizing these programs.

Whitepapers & Guides

Service Line Verification Guidebook

A practical guide to service line verification methods to better inform your verification strategy.

Whitepapers & Guides

Verification One-Pager

Learn how you can streamline your verification program with 120Water.

Whitepapers & Guides

120 Predictive Modeling One-Pager

Discover how you can unlock smarter, faster service line verification with 120 Predictive Modeling.

Whitepapers & Guides

PFAS Guide

Get expert guidance and turnkey solutions to keep you ahead of evolving PFAS regulations.

Whitepapers & Guides

2025 Public Engagement Lookbook

Check out our new Public Engagement Lookbook for the best tips to build your communications strategy.

Whitepapers & Guides

2025 Annual Notifications Guide

Easily send and track annual notifications with 120Water’s digital water platform.

Whitepapers & Guides

2025 LCRI Annual Customer Notifications Checklist

Ensure LCRI compliance with our easy checklist.

Whitepapers & Guides

LCRI Timeline

A helpful resource to stay aligned with upcoming LCRI deadlines.

Whitepapers & Guides

Consumer Confidence Report (CCR) Guide

Learn how to streamline your CCR process while engaging your community.

Whitepapers & Guides

PWS Insights Lookbook

PWS Insights brings all your water systems into one dashboard, eliminating guesswork and helping you focus where it matters most.

Whitepapers & Guides

2024 CR Sampling One Pager

Discover if a Customer Request Sampling program is right for you!

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2024 PTD Best Practices One Pager

Check out our best practices for incorporating a Public Transparency Dashboard into your communication strategy.

Whitepapers & Guides

2024Q4 Communications Toolkit

Fill out the form below to access each resource from our Communications Toolkit including: a door hanger template, social media templates, and press release.

Whitepapers & Guides

2024 Communications Checklist

Ensure LCR compliance with our easy checklist—verify data, meet deadlines, and keep your community informed.

Whitepapers & Guides

2024 Annual Notification One-Pager

Easily send and track annual notifications with 120Water's digital water platform.

Whitepapers & Guides

Athena One-Pager

Fast track your service line inventory with 120Water's PWS Pro, powered by Athena

Whitepapers & Guides

Lead and Copper Rule Revisions (LCRR) Guide Book

Your comprehensive guide to unpacking the Lead and Copper Rule Revisions (LCRR) and compliance.

Whitepapers & Guides

Public Engagement Communications Lookbook

Your comprehensive guide to public engagement and communications with your residents.

Whitepapers & Guides

Service Line Inventory Fact Sheet

What you need to know about collecting and organizing data for your service line inventory as well as verifying material types to stay compliant under LCRR.

Whitepapers & Guides

[Guide] 5 Lessons in Success from Newark's LSLR Program

Newark's program serves as a blueprint for other utilities looking to stay compliant and run successful programs.

Whitepapers & Guides

[Guide] LCRR Funding Timeline

How to Take Advantage of Federal Funding for LCRR

Whitepapers & Guides

[Guide] 2021 Executive Report

How the Water Industry is Evolving and the Impacts of LCRR

Whitepapers & Guides

[Guide] Infrastructure Modernized

Employing Digital Solutions to Optimize Water Industry Resources

Whitepapers & Guides

[Guide] Revised LCR Checklist

Your complete guide to managing the various sections of the new mandates.

Whitepapers & Guides

[Guide] Lead Service Line Management Decision Tree

A step-by-step decision guide to help you plan and execute your inventory.

Whitepapers & Guides

[How-To Guide] Inventory Validation Techniques

Finding and documenting Lead Service Lines will set your utility up for future success and help keep your community safe.

Whitepapers & Guides

[How-To Guide] Creating Your Service Line Inventory

Whitepapers & Guides

[Guide] Compliance Reimagined: Streamlining the LCR

Compliance is complicated–but it doesn't have to be.

Whitepapers & Guides

[Report] Indiana Wastewater Monitoring Program

Learn about the methods, results, and key findings from our project sampling community sewersheds for SARS-CoV-2.

Whitepapers & Guides

[eBook] The Digital Water Transformation

Learn how to refine & improve your drinking water programs… with less effort.

Whitepapers & Guides

How-To Guide: Launching Your Service Line Inventory

Effective Lead Service Line Management starts with inventorying. Learn how you can set yourself up for success as you begin this process.

Whitepapers & Guides

[Paper] Lead Sampling Program Structures

We reviewed lead sampling efforts around the country and provide a simple overview to assist as states create or expand lead testing programs for schools and childcare facilities.

Whitepapers & Guides

[eBook] Compliance Made Clear: A Brief Guide to Navigating the Nuances of the Revised LCR

Gain insights on how to remain compliant within the bounds of rigorous new revisions.

Whitepapers & Guides

[eBook] Understanding the US Lead Effect

Run customer-facing programs that build trust with your community and give you valuable data to evaluate your drinking water infrastructure.

Whitepapers & Guides

[Cost Analysis] Reducing lead in school and childcare facility drinking water

Our analysis presents a financial estimate to sample, remediate, and manage state-wide reduction in drinking programs.

Whitepapers & Guides

[eBook] Best Practices: Water Management Programs for Facilities

Download our guide for insights and best practices on running programs focused on Lead, Legionella, and Water Usage.

Whitepapers & Guides

[eBook] A Practical Guide to LCRR Comments & Concerns

Download our guide for insights on public comments and industry sentiment, as well as action items for how you can prepare now.

Whitepapers & Guides

[eBook] The Digital Water Transformation

Learn how to refine & improve your drinking water programs… with less effort.

Preparing for the LCRI Service Line Inventory Requirements

120Water is sharing what you need to know about the LCRI service line inventory requirements.

Tips and Tools For Sending Your LCRI Resident Notifications and Building a Communication Strategy

120Water is sharing tips and tools to help utilities easily send and track these resident notifications this year.

Preparing for LCRI Water Filtration Requirements

120Water is sharing what you need to know about LCRI water filtration requirements.

A Tribal Specific Webinar: Navigating Lead in Drinking Water Compliance and Funding Challenges

Explore real-world strategies Tribal water systems are using to tackle LCRI compliance and funding challenges.

From Lead to What’s Next: How 120Water is Powering the Future of Water Quality and Compliance

Get a first look at 120Water’s newest product innovations.

Preparing for LCRI Service Line Replacement Requirements

120Water is sharing what you need to know about LCRI service line replacement requirements.

Preparing for LCRI Requirements to Monitor for Lead in Schools and Child Care Facilities

120Water is sharing what you need to know about the LCRI school and childcare monitoring program requirements.

Overcoming PFAS Challenges: Understanding New Regulations, Testing Requirements, and Cost Recovery Options

120Water is teaming up with SL Environmental to share key PFAS regulations and solutions.

Preparing for LCRI Sampling Changes

120Water is sharing what you need to know about sampling changes with the LCRI.

Continuing Service Line Inventory Efforts for Effective LCRI Compliance

120Water is sharing what you need to know about the LCRI, starting with the LCRI Inventory.

Unwrapping Inventory Data: Performance Insights for Your Water System

Discover 2024 inventory metrics and see how your program measures up!

EPA LCRI: What’s included and what to do now?

120Water is sharing what you need to know about the new LCRI and its impact on water utilities.

2024Q2 May Webinar Series

While we don't have the right car to go back to the future, we can help get back to compliance! Join us every Tuesday in May as the 120Water team discusses important compliance programs.

LCRI Q&A: Part 3

Still have questions about the newly released LCRI? We’re back and ready to answer your questions LIVE - this time with helpful customer stories!

LCRI Q&A: Part 2

Have questions about the newly released LCRI? We’re back and ready to help!

LCRI Q&A: Ask the Expert

Have questions about the newly released LCRI? We’re here to help!

EPA LCRI: What's Next?

120Water is sharing what you need to know about the new LCRI and it's impact on water utilites.

There's No Place Like KNOWN for the Holidays!

Bringing you holiday cheer with the gift of 120Water product updates and successful case studies!

Preliminary Inventory: What Happens If You Half-Asset?

Join us for a spooky webinar if you dare....

To Inventory and Beyond with Summerville, SC

How utilities can use software to manage their inventory and programs.

May Webinar Series: To Inventory + Beyond!

Are you thinking about what’s next after submitting your compliant preliminary inventory for LCRR? Register for our upcoming May webinar series, where we go to Inventory + Beyond! During this 4-week virtual series, we’ll feature internal 120Water experts and customer guests to cover the topics of verification, replacement, lead in schools and childcare facilities, and how technology can support all of these efforts.

LCRR Data: How to Collect and Easily Submit Your Service Line Inventory to Your State Agency

Under the LCRR, utilities must compile a location-based inventory of service line materials by October 2024, and in some states, even earlier. 120Water has released a new product called PWS Portal to streamline and simplify the translation between inventory data and state reporting requirements.

Best Practices for Developing an Effective Communications Strategy

Communications is a key asset to your LCRR inventory development, but it can be difficult to determine when it’s appropriate to communicate your water utility’s program plans and the status of your inventory.

Discussing the Strategy for an Advanced Inventory with Smyrna, GA

Developing your preliminary inventory is the first step in tackling LCRR, but before embarking on this journey, it can be helpful to learn the strategy behind an advanced program plan. Our friends at the City of Smyrna, GA are sharing their experience with regard to developing a compliant inventory under the new lead and copper rule revisions.

Best Practices for Developing a Statewide LCRR Program

As state's implement LCRR and refine how public water systems in their state will meet compliance, many utilities are navigating how to develop preliminary inventories. Join 120Water CEO, Megan Glover, on August 23rd at 1pm EST as she shares how states can develop data-management strategies that ease the burden of collecting and organizing the information needed for each utility.

Blue Mountain Spring Training Session

While the Lead and Copper Rule revisions are a major step towards removing lead from our communities, complying with the revised LCR will create significant operational challenges. In this webinar, we cover each aspect of the rule from inventory to sampling.

WWD Building Blocks of Inventory

Check out our webinar in partnership with Water & Wastes Digest to learn about the building blocks to develop your inventory for LCRR. 120Water Senior Program Consultants, Jill and Savannah, share their best practices for getting started on this initial and critical step of the Lead and Copper Rule Revisions.

NRWA + 120Water: Best Practices for Developing Your Service Line Inventory

As a part of LCRR, service line inventories are due in October 2024 to the EPA. Many states are beginning to release guidance that includes an inventory deadline earlier than 2024, so there is no time to wait. Validating the materials of your public and private service lines will save utilities both time and funds when it comes to LSLR. During this webinar, we discuss methods of verification and best practices to efficiently and effectively validate your service line inventory to ensure you are maintaining compliance with the new revisions.

Data Digitization and Transcription for LSLI with Wheeling, WV

Collecting current data, tap cards, and written records is an essential, but challenging part of building your inventory. While it’s a lot to manage, we know the best way to learn is to hear from your peers in the trenches which is why we’re excited to chat with Wheeling, WV on June 21st @ 2pm EST to discuss data digitization and transcription for LSLI.

May Webinar Series: How to Fund Your LCRR Compliance

Water systems, "START YOUR ENGINES!" Throughout the month of May, 120Water is leaning into our Indianapolis roots to share a three-part series based on the beloved Indy 500. We’re taking this as an opportunity to help systems “Stay On Track With LCRR Compliance.”

May Webinar Series: Tackling LCRR Compliance with 120Water

Water systems, "START YOUR ENGINES!" Throughout the month of May, 120Water is leaning into our Indianapolis roots to share a three-part series based on the beloved Indy 500. We’re taking this as an opportunity to help systems “Stay On Track With LCRR Compliance.”

May Webinar Series: Best Practices for Inventory Development

Water systems, "START YOUR ENGINES!" Throughout the month of May, 120Water is leaning into our Indianapolis roots to share a three-part series based on the beloved Indy 500. We’re taking this as an opportunity to help systems “Stay On Track With LCRR Compliance.”

Fireside Chat with Thornton, CO

Regardless of your compliance monitoring schedule, at some point your system must consider the logistical and operational details around sampling dozens to hundreds of residences under LCRR. This includes getting those samples to the lab, reporting the results to the state, and notifying impacted customers. We know the best way to learn is to hear from your peers in the trenches, which is why we’re excited for our fireside chat with Paul Tedesco, Water Quality Supervisor, from the City of Thornton, CO.

How the City of Newark Remediated Lead in Under 3 Years

With an initial goal of removing all lead service lines in 10 years, the City of Newark accomplished an unprecedented feat by completing the project in under 3 years and removing 24,000 lead service lines.

Effective Strategies for Sampling and Pitcher/Filter Distribution

While the Lead and Copper Rule revisions are a major step toward removing lead from our communities, complying with the revised LCR will create significant operational challenges. In addressing this change, the industry message is clear: start planning now.

Complete your LSL Inventory Using Predictive Modeling

While the Lead and Copper Rule revisions are a major step toward removing lead from our communities, complying with the revised LCR will create significant operational challenges. In addressing this change, the industry message is clear: start planning now.

Revision Review 101: Tackling the Lead and Copper Rule with Confidence

The finalized Lead and Copper Rule is here, and with that, greater clarity on the steps water systems will have to take to stay compliant.

120Water Unveils New Customer Engagement Features and Esri Connector

The proposed Lead and Copper Rule Revisions will require water utilities to access and use their data more than ever before, especially to engage with and educate customers.

Solution Showcase: Using 120Water to Build Your Service Line Inventory

Join 120Water product leaders as they walk through our inventory solution and provide insight on how we’ve partnered with other rural water systems to begin building their inventory.

Getting the Lead Out: What Illinois Water Professionals Can Do to Ensure Current and Future Compliance

Hear from industry leaders throughout Illinois as they share strategies and best practices to ensure current and future compliance.

Maneuvering the Funding Maze: Navigating Resources for Your LCRR Compliance Programs

Learn how your team can utilize the available resources to safeguard your budget and support your LCRR compliance programs.

How to Create and Validate Your Service Line Inventory with 120Water

Fill out the form to access the replay of the event.

How to Resource for the War on Lead Pipes

Discover how your team can access available resources to help safeguard your budget and your bottomline.

WaterOnline: How to Adopt the Final LCRR with Minimal Disruption

Now that the Lead and Copper Rule revisions have been finalized and published in the Federal Register, the clock is ticking.

120Water Unveils New End-to-End Solution for Final LCRR

For years, 120Water has been helping communities and states across the country manage their lead reduction programs to protect public health. With the revisions to the Lead and Copper Rule finally here, it’s time to review current processes and create an LCRR action plan.

Key Learnings from Nation's Most Comprehensive COVID-19 Wastewater Monitoring Study

Watch this presentation to hear the results and key findings directly from those involved with a sweeping state-wide program executed to monitor for SARS-CoV-2 in wastewater throughout communities in the state of Indiana. Learn how the program could be applied in your community.

Leading through Regulatory Change: Live Q/A on the Revised Lead & Copper Rule

The highly anticipated Lead and Copper Rule revisions have been finalized, meaning utilities must reevaluate their processes to ensure they're ready to adopt the changes. In addressing this major regulatory shift, we are bringing industry leaders together to shed light on the challenges associated with the new rule. Wednesday, January 27th | 1pm EST

Lead Service Line Replacement: Best Practices to Engage & Protect Your Community

Webinar attendees heard from representatives at PUR Communities, 120Water, and the City of Newark as they walked through best practices for LSLR programs, including how partnerships were leveraged to manage a program and keep citizens safe in the process.

Revised Lead & Copper Rule: How to Build a Comprehensive Adoption Plan

Webinar attendees learned how they can use outreach plans to gain the customer trust and participation necessary to achieve compliance under the finalized Lead and Copper Rule revisions.

How to Launch Your Service Line Inventory

Webinar attendees gained practical takeaways about data points utilities can use now to initiate a preliminary inventory and to build a predictive mapping model.

How to Remain Compliant with Major LCR Revisions on the Horizon

Webinar attendees gained critical insights from two industry experts on how to prepare your utility for rigorous new compliance needs in the face of pending LCR revisions.

School Lead Sampling Programs: Best Practices from PW Grosser

Lead sampling programs from experience. Lead sampling programs in schools are essential to ensuring safe learning environments for our students.

Lead Service Line Replacement: 5 Lessons Learned From The Trenches

With lead service line projects on the rise, new considerations for how we manage our field teams and data must be taken. Join Marianne Bain from Greeley and Hansen as she shares the lessons she’s learned managing the teams and processes that are setting the standard on how to execute LSLR Programs.

Digital Transformation: Building Trust in Uncertain Times

Earning trust with our customers is critical as we execute compliance programs. How we talk about our work and tell our story, is paramount to our overall success. In this webinar, the powerhouse duo from Rogue Water will run through tips and tricks for being the best communicator you can be.

LCRR: How to Prepare for Testing in Schools

You will learn how some of the best lead programs across the country are maximizing facility participation, supporting field team collection process, standardizing lab reporting.

LCRR: Addressing Top Concerns & Questions

You will learn hot issues related to the impending revisions, including: Preparing for increased sampling & new trigger level, concerns regarding new responsibilities, such as school testing, new communication levels and data challenges.

Executing Compliance Events in a Time of Chaos: Featuring Suez’s Carol Walczyk

Executing compliance events utilizes a host of skills related to people, project, data and communication management. We’re talking to the people that have expertise in managing compliance events to understand how they’re thinking about addressing the new challenges they face.

Stagnation in Facilities: Water Quality’s Impact on Public Health

As facilities evaluate when to re-open in the midst of COVID19, water that has been stagnant in pipes poses a health risk and without following a proper flushing protocol, we could put the public at risk. In this webinar, we’ll look at research and share mitigation strategies.

The Make Water Work Podcast - Episode 23 Featuring Melissa Meeker

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 22 Featuring Anthony DeRosa

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 21 Featuring Chris Sosnowski

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 20 Featuring Michelle Stockness

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 19 Featuring Chad Seidel

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 18 Featuring Stacy Jones

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 17 Featuring Christy Harowski

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 16 Featuring George Hawkins

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 15 Featuring Annyse Balkwill

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 14 Featuring Tom Ferguson

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 13 Featuring Dave Kohl

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 12 Featuring Nicole Brown

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 11 Featuring Ginger Rothrock

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 10 Featuring Megan Glover and Isaac Pellerin

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 9 Featuring Mike McGill

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 8 Featuring Debra Coy

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 7 Featuring Bruno Pigott

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 6 Featuring Deirdre Finn

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 5 Featuring Chelsea Boozer

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 4 Featuring Scott Ham

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 3 Featuring Alan Roberson

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 2 Featuring Kelley Dearing Smith

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

The Make Water Work Podcast - Episode 1 Featuring Casey Myers

The Make Water Work Podcast is a platform for real conversations, fresh ideas, and the people driving change in the water industry. Each episode spotlights the voices driving progress in the water industry—from water utility leaders and innovative entrepreneurs to those inspiring the next generation of utility workers. Don’t miss a new episode on Thursdays each week!

customer stories

Tribal Consortium, EPA Region 6: Building Trust and Success Through Inventory Development and LCR Compliance

A Tribal Consortium in EPA Region 6 partnered with 120Water to transform a 10-system pilot into a reservation-wide initiative supporting over 100 public water systems, dramatically reducing unknown service lines, securing federal funding, and building a sustainable, regulator-aligned framework for long-term LCRI compliance ahead of the 2027 deadline.

customer stories

Conneaut, OH Reduces Unknowns and Boosts Community Engagement

Conneaut, OH partnered with 120Water to reduce unknown service lines through a strategic resident survey campaign, doubling typical response rates, improving LCRR compliance, saving thousands in field costs, and strengthening community engagement.

customer stories

Buffalo, NY Starts Successful Verification Program

Buffalo Water advanced LCRR compliance by digitizing records, replacing instead of repairing lead lines, expanding testing with 120Water, and strengthening community engagement, showing that meaningful progress starts by simply getting started.

customer stories

Clearing the Pipes: Caldwell's Journey to Lead-free Water

Caldwell, Idaho partnered with 120Water to build a compliant lead service line inventory by combining data integration with proactive resident outreach, identifying over 18,000 non-lead lines and significantly reducing unknowns to strengthen public health protection and regulatory compliance.

customer stories

Keeping customers informed: New Jersey American Water streamlines required notices

New Jersey American Water uses 120Water’s digital water platform to meet strict state compliance standards for sending material notices to customers, including both primary residents and property owners

customer stories

El Paso Water Reduces Unknown Service Lines by 90% Using Predictive Modeling

El Paso Water reduced its unknown service lines by 90 percent in one year by pairing targeted fieldwork with 120Water’s predictive modeling, saving more than $150,000 while accelerating compliance and improving inventory accuracy.

customer stories

Silver Creek Water Partners with 120Water: A Proactive Approach to Service Line Inventory

Silver Creek Water proactively partnered with 120Water to leverage technology and community engagement, establishing a near-complete lead service line inventory months ahead of the LCRR deadline and reducing unknowns to just seven across more than 7,000 connections.

customer stories

Gastonia, NC Customer Story: Expert Guidance Drives LCRR Success for North Carolina Water System

120Water partnered with Two Rivers Utilities to help verify unknowns, develop their inventory, and provide expert-led support.

customer stories

Smyrna, GA Customer Story: Leading with Proactivity in LCRI School and Childcare Sampling

120Water partnered with Smyrna to provide a tailored solution and strategic guidance.

customer stories

Village of Lombard’s Success Story: Proactively Managing Community Response With Customer Request Sampling

In response to the Lead and Copper Rule Revisions (LCRR), the Village of Lombard, IL, was required to notify residents with lead, GRR, or unknown service lines.

customer stories

LCRR Compliance for the State of Indiana

Interagency collaboration and the 120Water Digital Water Platform help Indiana utilities meet service line inventory deadline

customer stories

120Water Supports Service Line Verification Efforts in Smyrna, GA

City saves millions of dollars and prioritizes compliance well in advance of federal deadline

customer stories

Del-Co Water Uses 120Water Solution to Reduce Private Side Unknowns by 75%

Private Side Unknown Service Lines Reduced by 75%

customer stories

IFA Statewide School and Daycare Sampling

Read how the Indiana Finance Authority provided free lead testing to all public schools in Indiana.

customer stories

Why Thornton, CO Partnered with 120Water to Tackle Sampling and Customer Engagement

When a change in treatment coagulants left the City of Thornton, CO, on an increased monitoring schedule, the water quality team knew they would need outside support to tackle sampling for the 150,000+ residents in their community.

customer stories

How Newark, NJ Remediated Their Lead Service Lines in Under 3 Years

Backed by incredible funding, key legislation and strong partners like 120Water, the City of Newark has seen unprecedented success in their LSLR program. By focusing on post-replacement sampling, communication and community education with the support of the 120Water team, Newark was able to overcome challenges to achieve progress.

customer stories

Bloomington Establishes Robust View of COVID-19 Status in Community

Using Wastewater Monitoring in addition to traditional testing methods, Bloomington creates a full picture view of COVID-19 and baseline to track vaccine rollout.

customer stories

Providence Water consolidates three complex programs by partnering with 120Water to send more than 3,000 kits and educate residents

Providence Water partnered with 120Water to replace an unreliable in-house system with purpose-built software and managed sample kit fulfillment, streamlining more than 3,400 lead tests, improving program oversight, and strengthening long-term compliance and public education efforts.

customer stories

City of Chicago leans on 120Water for program creation & field team education

The Chicago Department of Family Support Services (DFSS) works hard to protect the citizens they serve - the young population that use daycares and childcare facilities in their city. In 2018, the state of Illinois introduced new regulations mandating testing in child care centers that were constructed prior to 2000. The legislation instituted a very strict 2.0 ppb action limit. If any test results came in higher than that limit, daycares had to develop a written mitigation plan and take action, executing both an interim and long-term mitigation strategy.

customer stories

Loveland Takes Guesswork out of LCR Requirements

The City of Loveland’s Water Utility has served customers for decades, proudly bringing water “from snowy caps to Loveland taps.” When the Lead and Copper Rule went into effect in the early 1990s, it was labor-intensive to find a pool of people in the correct tier to complete the sampling. Ruth Hecker, Loveland’s Water Quality Supervisor, has been working at the utility since before that original rule went into effect. She and Sandy Mauer, one of their Water Quality Scientists, have seen its changes and effects through the decades.

customer stories

Denver Water Sets the Stage for Sweeping LSL Replacements

Denver Water has been developing a comprehensive inventory of known and suspected lead service lines (LSLs) in its service area using a combination of property records, water quality tests, and visual inspections of service lines.

customer stories

Newark Sets the Standard for Community Engagement

The City of Newark, NJ initiated a Lead Service Line Replacement program in 2018 as part of its efforts to provide clean, safe, and reliable drinking water for all residents. One of the biggest challenges faced by the city is engaging residents as the project gets underway. With a large transient population of renters, it can be hard to get residents and landlords to fully engage in a drinking water program. Not only can a lack of understanding on the part of the public jeopardize their health, it also makes it difficult for Newark to collect information needed to validate their LSLR program.

customer stories

Indiana's Standardized Lead Sampling in Schools Program

When the Indiana Finance Authority and Indiana Department of Environmental Management wanted to provide free lead testing to all public schools in Indiana, they turned to 120Water’s software and point-of-use testing kits in order to gain insight and execute the program at scale.

customer stories

Pittsburgh Water Sets New Standard with Customer Request Sampling to Support Lead Service Line Replacement

Due to recent LCR exceedances, PWSA faced skyrocketing customer requests on top of the order to replace 7% of their roughly 18,000-33,000 lead service lines every year. In addition, their Lead and Copper Compliance (LCR) and Lead Service Line Replacement testing program (LSLR) required immense amounts of manpower. These two events combined to require thousands of point-of-use kits to be collected and tested every year. They looked to 120Water to solve the challenges of siloed data sources, kit delivery and pickup, lab coordination, and distribution of results.

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Let’s make water work for everyone...

Without having to sift through endless spreadsheets.

No matter how much data you have to collect and report.

Without ever risking noncompliance.

No matter what new challenge comes your way.

Even with a tight budget and limited resources.

Without having to sift through endless spreadsheets.

No matter how much data you have to collect and report.

Without ever risking noncompliance.

No matter what new challenge comes your way.

Even with a tight budget and limited resources.

Aerial view of a large circular water treatment plant with multiple green water tanks and connecting walkways.

Animation illustrating the steps of an industrial water treatment process, including screening, chemical addition, flocculation, sedimentation, filtration, and disinfection.